Advertiser Support

Frequently Asked Questions

Q. Where are the Popup-Ad.com advertisements displayed?
A. Popup-Ad.com is a global advertising network currently working with over 10000 internet web publishers, divided into 20 popular category audience groups, who ultimately deliver advertising campaigns to your desired audience.

Q. How do I set up my advertising account?
A. Click Here and complete the online application form.

Q. Can I operate multiple targeted campaigns from my advertising account?
A. Yes, once you have an advertiser account, you can promote multiple advertising campaigns at the same time using both full browser pop-under and pseudo-popup delivery methods.

Q. Can I spawn an exit window from the full browser pop-under delivery method?
A. No. The URL that you use for your advertising campaign, must not launch any additional browser windows on entry or exit. If your campaign is discovered to be launching multiple windows, your account will be disabled and frozen without notice.

Q. Can I credit funds to my advertising account online?
A. Secure Online Payments are accepted by Pay Pal. Online payments are immediately credited to your advertising account in real time via secure RSA encrypted connection. You can also select an automated recurring billing program for continuos campaign management.

Q. In What currency can I operate my account?
A. When you set up your Advertising Account, you can select which currency you wish to use. Currently you can choose from $USD, £UK or €EURO.

Q. Can I send funds to be credited to my account?
A. Popup-Ad.com also accepts account credit payment by Wire-transfer, Cashiers/Company check or Bankers draft. Please contact our Support Department for more information, details and assistance.

Q. What is the minimum advertising account deposit ?
A. The minimum advertising account deposit is $100, £100 or €100.

Q. Can I advertise my web site to different category audience groups?
A. Yes, you can target each campaign to any of 20 popuplar category audience groups.

Q. Can I advertise my website to specific countries or languages?
A. Yes, you can select which countries and browser languages your advertisment will be displayed to for each campaign. Please bear in mind that selectiing specific countries and/or languages can significantly slow down your campaign delivery rates in some cases.

Q. What traffic delivery and time controls do I have over my advertising campaign?
A. With each advertising campaign, advertisers can select hourly and daily traffic delivery limits, and also use our day parting feature, to start and stop their campaigns at specific times of the day.

Q. Will my advertisement be the only advertising window displayed to a surfer ?
A. Yes, the advertising window will be the only one opening either as a pseudo popup layer or in the background to the web site visitor as they arrive at the website.

Q. How long will it take to deliver an advertising campaign ?
A. Popup-Ad.com does not guarantee a specific time frame to deliver the amount of advertising window displays you purchase for any advertising campaign.

The time it takes to complete delivery of any campaign, depends upon many variables including the volume of traffic currently being sent into the network by partners, the number of advertising campaigns currently running, the priority and rotation of ad-delivery and your specific campaign target settings.

We do however guarantee to continue campaign delivery until all your purchased advertising displays have been depleted.

Q. Is Popup-Ad.com traffic genuine?
A. Yes. Popup-Ad.com's ATS system has an automatic security search system. We check all traffic sent into the network for the following parameters:

- Cookies: Our ATS system uses cookies to count unique advertising window displays. Our system doesn't count advertising displays from users who's browsers do not support or have disabled cookies.
- IP : Our ATS system checks the traffic source IP and disables it if a certain percentage of traffic comes from one source IP, even if an anonymous proxy servers is used.
- Referral Pages: Our ATS system checks the referal pages of each partner for availability and suspicous programming.

The ATS system disables partners traffic automaticaly if any suspicous activity is found and a note is automatically sent to our administrator, for further investigation.

Q. What is Popup-Ad.com's refund policy?

A. Due to a number of factors, we are unable to offer refunds. Please only credit funds to your account if you wish to use the funds for an advertising campaigns with the Popup-Ad.com network.

Q. What if I have to contact you regarding a question that you haven't answered here ?
A. You can contact our Support Department.

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